As a real estate agent in Charleston, SC, one of the most frequent questions I receive is, "How do I find a reputable contractor?" Hiring the right contractor is crucial for ensuring your home project is completed on time, within budget, and to your satisfaction. After completing several personal small to large scale projects - here are the top eight questions you should ask a home contractor before signing a contract, along with detailed reasons to help you understand their importance.
1. Are You Licensed and Insured?
Reason: A licensed contractor has met specific industry standards and regulations, ensuring they have the necessary skills and knowledge to perform the job correctly. Insurance protects you from liability in case of accidents or damage during the project. According to the South Carolina Department of Labor, Licensing, and Regulation, hiring a licensed and insured contractor is a must to safeguard your investment.
2. Can You Provide References from Past Clients?
Reason: References offer insights into the contractor’s work quality, reliability, and professionalism. Speaking with previous clients can give you a sense of what to expect and help you gauge the contractor's ability to meet deadlines and handle issues. Past clients will typically open up about details that a contractor may leave out - and those can be very beneficial. The Better Business Bureau suggests checking references to avoid potential scams or subpar work.
3. What is Your Experience with This Type of Project?
Reason: Contractors often specialize in certain types of projects. Ensuring they have experience with your specific needs, whether it’s a kitchen remodel or a new addition, increases the likelihood of a successful outcome. If you are for example searching for a contractor to build an addition, working with someone who has completed several (verify this) under their belt will be able to propose a plan that is more accurate. The National Association of Home Builders emphasizes the importance of hiring a contractor with relevant experience to avoid costly mistakes.
4. What is the Estimated Timeline for Completion?
Reason: Understanding the project timeline helps you plan accordingly and set realistic expectations. Delays can be frustrating and costly, so it’s essential to have a clear timeline from the outset. Time is money and delays can stack up and end up costing you much more than expected - especially if you will be in temporary living while underway. HomeAdvisor notes that a detailed timeline is crucial for managing your expectations and minimizing disruptions.
5. How Do You Handle Permits and Inspections?
Reason: Proper permits and inspections are legally required for many home improvement projects. A knowledgeable contractor will handle these processes efficiently, ensuring compliance with local building codes. Staying on top of the permitting ties in with timing - it is crucial to have a contractor that schedules permits and inspections in anticipation of the works progression. The International Code Council advises homeowners to verify that their contractor is familiar with permit requirements to avoid legal issues.
6. What is Your Payment Schedule?
Reason: A clear payment schedule outlines the financial expectations and milestones for the project. Avoid contractors who demand a large upfront payment, as this can be a red flag. Some contractors do require a downpayment to hold, or begin work - you can check with prior clients / referrals to confirm. The Federal Trade Commission recommends establishing a payment plan tied to project milestones to protect yourself from potential fraud.
7. How Do You Handle Changes or Unexpected Issues?
Reason: Changes and unexpected issues are common in home improvement projects. Knowing how the contractor handles these situations can prevent misunderstandings and additional costs. If there is one thing I know - changes and unexpected issues WILL arise during the project. Be prepared for these with an open mind and know some decisions may need to be made quickly to keep the project running smoothly. The Remodeling Magazine suggests discussing potential change orders and their impact on the budget and timeline before starting the project.
8. What Warranties or Guarantees Do You Offer?
Reason: Warranties and guarantees provide peace of mind that the contractor stands behind their work. They ensure that any defects or issues that arise after project completion will be addressed promptly. According to Angie's List, a reputable contractor should offer a written warranty covering both materials and labor.
Conclusion
Hiring the right contractor requires careful consideration and thorough vetting. By asking these essential questions, you can make an informed decision and choose a contractor who will deliver quality results and a positive experience. As a Charleston real estate agent, I recommend taking the time to interview potential contractors and doing your due diligence to protect your home and investment. If you are considering taking on a project, feel free to reach out to me for a list of my recommended contractors that I have worked with in the past!
By: Dustin Guthrie, Realtor
